The Bonree ONE Release Express series brings you the latest product updates on Bonree ONE — covering new release details, core features, update highlights, usage guides, and application scenarios — offering a full picture of Bonree ONE's ongoing evolution and practical value, and keeping you up to date with the latest developments in observability.

This edition focuses on a capability upgrade to the Bonree ONE · Sage AI operations agent workbench: Sage AI is now integrated with the three leading enterprise messaging platforms — WeCom , Feishu , and DingTalk. Teams can now call on Sage AI directly from the group chats and private conversations they already use daily, completing operations tasks right within the flow of work.

Call on the Full Power of Bonree ONE · Sage AI, Right from Your Work Chat

During shift handovers, teams need to know the current status of a system such as an MES platform. During business-critical periods, colleagues need to confirm whether anything noteworthy has changed. These questions typically surface first in a work group chat — but getting an answer usually means someone has to switch over to the observability platform, run a query, and bring the results back to the conversation. That switching and relaying is, in itself, a source of delay.

Sage AI's capabilities — including knowledge Q&A, technical support, data queries, fault diagnosis, and inspection reports — can now be invoked directly from WeCom, Feishu, and DingTalk chat windows. There's no need to wait for someone to log into the platform and switch tabs to look something up — asking the question, viewing the results, and continuing the discussion can all happen within the same window.

One message triggers an inspection, and the report lands right in the chat

For example, in a test environment running an MES system, a user simply sends "Run an inspection on the MES system" in the messaging channel, and Sage AI returns the inspection report in the same conversation. System metrics and service performance are summarized automatically — no need to switch between pages or compile the data manually.

Follow-up questions, right where you spotted the issue

If the inspection report surfaces something worth attention, the user can continue asking follow-up questions in the same conversation — for example, "Which alerts need attention?" — or add time ranges or business context to keep the discussion focused. Routine status checks and follow-up investigation can happen through the same entry point, with no need to start a new query elsewhere.

Analysis results stay where the team is already collaborating

In an on-call group or a business-continuity group, team members can @-mention the agent to ask questions and continue the discussion using shared context from the group. For an independent check, users can also message Sage AI directly in a private chat. Analysis results appear right in the communication space the team is already using, cutting down on back-and-forth relaying and keeping everyone in sync more efficiently.

Permissions and auditing still follow platform rules

The agent's response scope is governed by the permissions tied to the bound account, environment, and resource domain, so enterprises can define access scope according to team responsibilities. Bonree ONE also supports viewing IM conversation logs and related audit information, keeping conversations and usage traceable — so the convenience of chat-based access still aligns with enterprise governance requirements.

Bring Sage AI into Your Team's Work Chat, Starting Here

In Bonree ONE, go to AI Workbench → Security Operations → IM Channels, complete the integration setup for the messaging tool your team uses, and you're ready to start — just message Sage AI privately or @-mention it in a group chat.