Bonree is launching the Southeast Asia Financial Services Observability in Practice Webinar Series, led by its team of senior overseas technical experts. The series is built around the digital transformation of Southeast Asia’s financial sector and covers three themes: end-to-end observability for AI Agents, analysis of critical banking business journeys, and root cause analysis for production incidents in financial systems. Using simulated business scenarios and real-world cases from banking customers, the experts will share practical lessons from deploying intelligent observability.

This is Bonree’s first English-language webinar series for a global audience. Drawing on real business scenarios in Southeast Asian financial services, the team will walk through end-to-end tracing, business correlation analysis, and intelligent root cause analysis. The goal is to help financial institutions strengthen business stability, speed up incident resolution, and gain reusable approaches for intelligent transformation.

Three Sessions to Look Forward To

• Nov 11, 14:00 | AI Agents in Production: How to Gain Visibility into Every Interaction? Speaker: Ethan, Technical Director, Bonree

• Nov 18, 14:00 | Systems Show No Alerts, Yet Users Are Leaving: How to Monitor Critical Business Journeys Speaker: Ivan, Senior Sales Engineer, Bonree

• Nov 25, 14:00 | From Alert Storms to Root Cause Analysis: An End-to-End Production Incident Review Speaker: Arief, Senior Sales Engineer, Bonree

  
  

Session 1 Preview: AI Agents in Production: How to Gain Visibility into Every Interaction?

AI Agents are rapidly entering enterprise business scenarios. Yet a single, seemingly simple user interaction can involve multiple conversation turns, model requests, and tool calls.

Where does latency occur? Which step hides a failed call? Where are your token costs going?

The first session uses an AI customer service scenario at a Southeast Asian bank as its simulated use case. The speaker will build an AI Agent live and simulate a user making multi-turn queries about account information, transaction history, and transfer status. Attendees will see how the Bonree ONE unified intelligent observability platform reconstructs the complete call chain of the Agent, from application and model to tools and tasks, and analyzes latency, failed calls, and token consumption.

• Simple setup: Build and orchestrate AI Agents quickly and flexibly, lowering the barrier to entry and accelerating deployment in real scenarios.

• End-to-end tracing: Correlate applications, models, tools, and tasks to reconstruct the full execution flow of multi-turn conversations and see the status of every call.

• Intelligent analysis: Analyze call latency and errors, pinpoint abnormal steps and performance bottlenecks, and diagnose problems faster.

• Cost visibility: Track token consumption across different tasks and call stages to support cost analysis and optimization.

From building the Agent and simulating multi-turn conversations to end-to-end tracing, anomaly analysis, and token cost management, this session uses a realistic banking demonstration to show how AI Agents can be made observable, analyzable, and manageable from build to production.

Join us on November 11 for the first webinar!

Register now and explore AI Agent observability in practice with Bonree’s overseas technical experts. Scan the QR code to get the livestream link.